One of the most panic-inducing experiences is when you have a vehicular emergency and have to pull off to the side of the road to wait for a heavy-duty towing service. The thing about these types of emergencies is that sometimes the service you get can be up in the air. Who knows how long it’ll take for them to get there to help you out? However, there are ways to ensure that you get high-quality service every time!

In this article, we’ll share the four qualities that you should look for when selecting a heavy-duty towing service, to keep in mind if you ever find yourself in a tricky situation on the road:

1. Reliability

The first thing you’ll want to gauge when looking for a heavy-duty truck towing service is whether or not you can depend on them to show up every time there’s an emergency. Given that emergencies can happen at any time of day, one good way to measure this is to see if they offer 24/7 towing services.

2. Well-Equipped

The next quality you want to look for in a towing service is the equipment and vehicles they use. Most tow trucks on the road today are light-duty trucks intended to help out stranded passenger cars. These tow trucks have a maximum towing capacity of only about 11,000 lbs. Since buses, RVs, and semis trucks can range in weight anywhere from 10,000 lbs for a small RV to 38,000 lbs for a bus, if you’re on the roadside in one of these types of vehicles, you need to make sure that the service you call is equipped with a specialized heavy-duty tow truck.

3. Skilled

Another important point you’ll want in a heavy-duty towing service is well-trained staff and operators. The last thing you want is for your vehicle to be damaged while in transit. You’ll want to look up experiences by previous customers to see how well a particular service operates.

4. Fairness

You’ll also want to make sure that you’re getting a fair price on the services. Fairness can be subjective, so be sure to consider all factors when evaluating a heavy-duty towing service’s price. Similarly, you’ll also want to ask to make sure there’s no hidden fees. Some companies tack these types of fees on after-the-fact for miles traveled or for service provided during irregular times.

Work with a Professional Towing Company

Whenever you find yourself in a tricky situation, you need to approach the right heavy-duty towing service to help! As such, we hope that this guide will help you make a more informed decision on which towing service to go with whenever you find yourself in a bind. Keep the qualities listed in mind to get the best and most professional towing company for your towing needs!

Truck Towing Service in Dallas, TX

Massey’s Towing & Trucking Service is a Dallas Police Department-approved towing company that offers 24/7 towing service in Dallas. We boast an experienced team of professionals and will ensure that you and your verhicle will be safely transported to our fully licensed storage facility that can accommodate up to 100 vehicles. If you ever find yourself in need of towing services, don’t hesitate to contact us immediately to see how we can help!