There is always a chance that when you are driving down the road something unfortunate could happen. One of your tires could blow out after driving over a pothole or the battery might have run dry. In those situations, your truck may only need a minor repair and not a heavy-duty tow that could take the truck out of commission for a while. Massey Towing and Truck Service can help you with both but it is important to understand the difference.

Roadside Assistance

Roadside Assistance is used in the event of an emergency or unfortunate occurrence on the road. A lot of the calls are usually something along the lines of a flat tire, a dead battery, unlocking your truck if you locked yourself out, or simply running out of gas. Massey Towing and Truck Service offers truck repair and will help you fix that blown out tire you got while on the job. We are based out of Dallas, Texas. In Texas, it is known that the heat can be so hot that trucks start acting up or tires even somewhat melt. Massey Towing and Truck Service can repair issues that the truck may have with Massey’s roadside assistance. If you know your truck is driveable but appears to be acting differently than normal it is best to call for roadside assistance. 

Towing

We can also provide heavy-duty towing. There are a lot of moving parts in these big trucks and one small issue could turn out to be a huge problem. A heavy-duty tow would be needed if the vehicle had any issues that could not be easily fixed and driving was impossible. Towing would be the option over roadside assistance in some of the specific situations below:

  1. A Broken Timing Belt: This one is fairly specific; it does only happen with older trucks. 
  2. Failed Alternator: The alternator plays several key roles in the vehicle’s function, like keeping the spark plugs sparking. 
  3. Fuel System Problems: Gas leaks are rare, but could cause immense damage if not dealt with properly.
  4. Transmission Issues: Transmission issues can cause the vehicle to have a burning smell, become very loud, and shake. 

Contact Us Today

Our towing service in Dallas, Texas is available 24 hours a day and 7 days a week. You can contact us at any time at 214-997-4606. If you are stuck on the side of the road or need a quote for your truck, we are always here to help. Choosing between towing and roadside assistance can be confusing and worrisome at first. All alone on the road wondering if your truck is driveable? Leave it up to our highly trained and experienced staff to come out to the scene and resolve any issue.